-
How do I
contact CMC’s 24 Hours Helpline?
Ans:
Dial 08373-260266
-
How to lodge
a complaint in CMC?
Ans:
i. Lodge via Paper Form
ii. Lodge
via telephone to dial 08373-260266.
iii.
Lodge Complaints Via Online
http://www.ranebennurcity.gov.in/grivance-redressal.html
Q.
Who
will answer Received the Complaints?
Ans:
3 people in each
shift will be working round the clock will receives the
Complaints
Q.
How they can help?
Ans:
The Helpline
staff will listen to your grievance carefully and asks the
details of
Complaints like location, complainant name,
telephone number, email address and
Helpline staff will give you a complaint
number.
Q.
What next
after registering the complaints?
Ans:
As soon as
complaint is registered in Helpline, it will be communication
to the
Concerned field staff who will immediately
responded to the citizens.
Q.
What type of
complaints can be registered at HELPLINE?
Ans:
You can register
complaints related to civil amenities like Water Supply, under
Ground drainage cleaning, Road repairs, pothole
filling, Street Lights
Repair/Installation, Removal of garbage and
carcass of stray dogs/pigs can be
Registered at Helpline.
Q.
Is there any
time limit to dial Helpline?
Ans:
There is no time
limit; Helpline is working round-the-clock.
-
How to know
the status of my Complaint?
Ans: Just call to Helpline
number (08373-260266) or visit directly with Receipt number
Helpline staffs will tell the status of your report.
If you registered a complaint through
Online obviously u get the status of the complaint in
your Mail ID.
Q.
How much time
it will take to solve my grievance?
Ans:
Depends upon the type
of Complaints. i.e., Minor Complaints will solve earlier.
Major
Complaints may take some time.
